Our Values

Our Client Promise

At Dunn and Baker we promise to:

  • keep you regularly updated as to how your case is progressing
  • ensure that you are fully aware at all times of the costs you are incurring
  • deal promptly, politely and efficiently with all letters, telephone calls and other communications relating to your file
  • visit you at home or work if you wish us to do so
  • ensure that you know the name of the Partner available to speak to if you have any problems

Our Principles

  • to be timely
  • to be open and honest
  • to be proactive
  • to be consistent
  • to be targeted
  • to be accessible
  • to be “two way”

Our Mission Statement

  • to provide a service of excellence and quality in all aspects of law that we service
  • to be exceptional in what we set out to achieve and not to be satisfied with being just good
  • to provide motivated and capable solicitors giving a level of service that is of the highest of standards
  • to be dedicated to providing a friendly and accessible legal service to a broad spectrum of clients
  • always to treat our clients, business partners and colleagues with courtesy and respect
  • always to be open, honest and consistent in all our dealings
  • our lawyers are to be approachable, experienced and professional
  • to be client driven and to ensure that our clients remain of paramount importance to us
  • to be dedicated to providing specialist advice with utmost professionalism, respect and integrity

Please click here to view our Equality and Diversity Policy.

This firm operates ‘zero tolerance’ of corruption / bribery.  Please click here for our Bribery Act 2010 Firm’s Policy.