Client Testimonials

 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“Previously used Neil in [the] purchase of [a] property… I was very happy with the way that transaction went.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Consultant Solicitor – Steven Came

“Everything was dealt with in a very professional but friendly manner.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“The freehold purchase was concluded with the minimum fess. Concerns raised were dealt with quickly and efficiently”

Received via Client Feedback Questionnaire (July 2021)

 


 

Partner / Solicitor – Dan Pollard

“Friendliness, clarity and ease of getting my new Will sorted… nothing to improve from my perspective.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“We see no reason not to trust and feel confident in your services… very happy.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Partner / Solicitor – Dan Pollard

“Service was simple and straightforward, steps explained clearly and the end result was done quickly and was just what we asked for.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Paralegal – Sophie Folland

“Nothing was too much bother, always very helpful. Very polite.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Solicitor – Claire Agnew

“Claire is very professional and compassionate”

Received via Client Feedback Questionnaire (May 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“I have already recommended Dunn & Baker Solicitors many times! Primarily because of Darren Cleverdon‘s handling of my divorce. Also, Neil Starr is so contactable, helpful and prompt dealing with my current conveyancing. So I would only trust my Will to Nick Penwell… it has always been easy to make contact.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Very happy with the service and would use your services again…”

Received via Client Feedback Questionnaire (March 2021)

 


 

Solicitor – Claire Agnew

“Great service.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“A high standard of efficiency [and] helpfulness, especially in the view of the Covid situation.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“We have used the services of Dunn & Baker Solicitors twice now for house purchases and each time the service has been exceptional.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Helpful, approachable and efficient… Pleased with the service given…”

Received via Client Feedback Questionnaire (March 2021)

 


 

Associate / Chartered Legal Executive – Tim Weatherhogg

A massive thank you to you for your all your help with [my] situation”

Received via email, Miss T (March 2021)

 


 

Paralegal – Claire Penhallow

“Clear advice given. Everything was dealt with in a timely manner and all staff involved were approachable and helpful.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Every enquiry I made, by telephone or email, was answered by the end of that day… I don’t remember chasing for any reply required… very good service, always polite – on telephone or during visits.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“We were looked after and communication was clear and easy to follow. Helen helped us through a few bumps in our house purchase.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“All transactions were clearly set out throughout and an excellent resume of the lengthy documents to be signed, helped a lot.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Solicitor – James Stone

“The level of service could not be improved.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Associate Solicitor – Julia Spies

“Julia and Neil were very professional in what was a very difficult sale of our shop, but they kept us informed all the way through it. Excellent service.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Solicitor – Claire Agnew

“I have no reason not to recommend Claire Agnew to anyone as she is very attentive and explains everything to you.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – James Stone

“Very helpful”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – Claire Agnew

“Very helpful and efficient service… very pleased with everything.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – James Stone

“Dunn & Baker Solicitors have long given good service.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Partner / Solicitor – Dan Pollard

“Very good, prompt service.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – James Stone

“Had good service, therefore I would recommend you.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“In my case, under a great deal of stress, I found compassion and understanding when things went completely over my head and comprehension and reassurance that all could be managed… under the present situation and the restrictions underway, the quality of service provided was admirable.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – James Stone

“Made to feel at ease and any questions asked were dealt with easy to understand answers.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“I have already referred your company to friends. You do not charge extortionate fees [and] I’ve always received professional, understandable and sensible advice… I like the serene atmosphere of the décor in your waiting room. I’m sure that would be helpful to any distressed person waiting for a consultation.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“The process of selling one house and buying another was very straightforward and painless.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Your attention to detail and the advice you gave [us] was invaluable… your service was excellent.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Consultant Solicitor – Steven Came

“Polite, understanding and never felt rushed. Things discussed were agreed and implemented… everyone I met was very kind and helpful.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Consultant Solicitor – Steven Came

“Efficient, courteous, prompt responses. We would always recommend Steven Came.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Very helpful and informative.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Solicitor – James Stone

“Very friendly, very helpful and always smiling.”

Received via Client Feedback Questionnaire (December 2020)

 


 

Consultant Solicitor – Steven Came

“My questions were all answered and dealt with, [with] understanding [and] in a friendly way.”

Received via Client Feedback Questionnaire (December 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

“Thanks again for all of your help over the last 17 months. It’s been a sorry episode, a real emotional roller coaster and one that I’m relieved to have finally behind me. Your assistance, guidance, tolerance and humour has been greatly appreciated.”

Received via email, Ms S (November 2020)

 


 

Partner / Solicitor – Dan Pollard

“Excellent attention given to every aspect of our needs… Your service to us has been exemplary in all aspects. Prompt attention and excellent information skills… Special thanks to Mr Dan Pollard. You made a difficult situation less difficult than it could have been. Thank you.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Solicitor – Claire Agnew

“The whole procedure was quick and easy and conducted in a professional but friendly manner… in my opinion, no improvement is necessary.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Solicitor – James Stone

“There was a good balance between friendly and professional… all contact and communication was easy and straight forward.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

” In difficult circumstances (i.e. Covid lockdown), the property was taken off then [put] back on the market etc. but [they] stayed very professional.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Partner / Solicitor – Dan Pollard

“Very impressed with the level of service, particularly by Dan Pollard who dealt with our Wills… I would not hesitate to contact you again if I needed legal advice.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Yes, would recommend to others – Mr Micklethwait gave clear guidance and plenty of time to answer our questions.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Very professional.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Solicitor – Claire Agnew

“Friendly and helpful.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Solicitor – James Stone

“Very efficient service.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“[we would like] to express our total satisfaction with the whole handling of our sale and purchase.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Helpful, friendly, clear, professional and good value for money… Thank you Helen for all your help with the sale of my mother’s house.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Solicitor – Dan Pollard

“Dan Pollard was very professional, engaging and patient towards us. We have already recommended him to our friends.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Solicitor / Head of Medical Negligence and Personal Injury Departments – Darren White

“Excellent communication from the start with a good overview of expectations regarding the process and timescales. Good advice throughout when options needed to be decided.”

Received via Client Feedback Questionnaire (September 2020)

 


 

Partner / Solicitor – Dan Pollard

“Easy, friendly, pain-free!”

Received via Client Feedback Questionnaire (September 2020)

 


 

Solicitor – Claire Agnew

“Knowledgeable – helpful and listened.”

Received via Client Feedback Questionnaire (September 2020)

 


 

Partner / Solicitor – Dan Pollard

“Second time we have used Dunn & Baker Solicitors and have been very happy with the service on both occasions.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“Efficient, friendly service, considerate of my problem with stairs by coming out to the car.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Partner / Solicitor – Dan Pollard

“Very sympathetic and understanding.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Partner / Solicitor / Head of Family Department – Darren Cleverdon

I just wanted to say a really big thank you for being amazingly brilliant. You have been so helpful, pro-active, and worked so hard to achieve this result.”

Received via email, Ms S (July 2020)

 


 

Associate Solicitor – Michael Micklethwait

“We received outstanding service from Michael, who was both extremely thorough and very patient with us in his explanations.”

Received via Client Feedback Questionnaire (July 2020)

 


 

Associate Solicitor – Emma Benyon-Tinker

“I cannot recommend Dunn and Baker and in particular Emma enough! I have gone through a complex 9 month family law case that has been the most stressful time of my life. Emma throughout this time gave me excellent advice which… proved to be invaluable during the case. Emma works ethically and professionally, putting her clients and their families first and always looked at the most efficient way forward which also saved me a lot of time and money. I would recommend anyone with family issues to go to Emma who will wholeheartedly work to achieve the right results for them.”

Received via email, Mr C (July 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Local Solicitors, easy to contact – just dropped by office.”

Received via our Client Feedback Questionnaire (June 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Just great personal service… you are just fab as you are!”

Received via our Client Feedback Questionnaire (June 2020)

 


 

Partner / Solicitor – Dan Pollard

“Friendly and helpful, nothing was too much trouble when asking questions. Very patient too!”

Received via our Client Feedback Questionnaire (May 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Easy to contact and always responded promptly to any queries. This could have been a difficult time due to “Covid 19 crisis” but there was always someone available… Very satisfied with level of service. Thank you.”

Received via our Client Feedback Questionnaire (May 2020)

 


 

Solicitor – Claire Agnew

“We have used Dunn & Baker in the past and now regarding our Wills. We have always found you to be very helpful and professional… It was very easy to make contact.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

“I cannot speak highly enough of how Craig Smith both advised and guided me through an employment matter. Nothing was too much trouble and everything was conveyed in a very clear, uncomplicated and exemplary fashion. His patience and understanding were greatly appreciated and without his professionalism and determination I would have not got to the outcome that was finally agreed. Thank you so much.”

Received via email, Mr H (April 2020)

 


 

Solicitor – Claire Agnew

“I found you on the internet and did price a comparison. Your firm was the most reasonable and I was very pleased with the service.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I found Michael Micklethwait very helpful and very prompt from start to finish.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

Very professional and reassuring in what was a protracted and difficult job. I think it would have been far more stressful if not for Craig Smith and his team. I highly recommend them.”

Received via email, Ms D (March 2020)

 


 

Solicitor – Claire Agnew

“We liked the service and didn’t feel rushed… easy contact by telephone.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I found Michael Micklethwait very easy to talk to and he was very helpful.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I was treated with respect and given all the information I needed.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Partner / Solicitors – Dan Pollard

“Dan was extremely kind and patient with my mother. 10/10.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Local, quick, good communication… very efficient.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Litigation Executive – Rebekah Baty

“I have found your company and especially Rebekah Baty extremely helpful and informative… everything was extremely satisfactory.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“I have always been very satisfied with the service received from Dunn & Baker.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“Polite, efficient and professional service.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

“Had a difficult claim against a third party that went on for a couple of years. D&B offered continual support and advice throughout the process, right up the successful conclusion of the case.”

Received via reviewsolicitors.co.uk, Mr A (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“The service was friendly and efficient [and] left me feeling at ease”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Helen was caring and friendly and calm!”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

“Thank you for all that you have done….the patience shown and for all the advice and support.”

Received via email, Mr W (February 2020)

 


 

Solicitor / Head of Dispute Resolution Department – Craig Smith

“…a very big thank you to you for all of your help with my case, I have been so grateful to you for all of your time and guidance. Going through a court case and a mediation were two of the most difficult things I have ever had to do in my life, but you made it so much easier to bear, I could not have resolved this hugely complex matter without all of the advice you gave me. I am just so relieved that all of the hard work has paid off… something which I very much doubt would have been possible without your assistance in helping me bring this about.”

Received via email, Ms W (January 2020)

 


 

Associate Solicitor – Julia Spies

“Very good advice and great service. Trustworthy too.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Partner / Solicitor – Dan Pollard

“Everyone was pleasant and helpful, and costs [were] reasonable.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Very friendly and efficient.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Consultant Solicitor – Steven Came

“I would highly recommend Dunn & Baker. Kept us informed & updated every step of the way. [It] took pressure off us as a family.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Solicitor – Dan Pollard

“Cannot fault the service and professionalism of the staff.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Solicitor – Neil Starr

“Very professional, easy to access and excellent communication.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Litigation Executive – Rebekah Baty

“Easy to make contact… a big thank you to Rebekah.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Could not fault the service we got from Helen Davis.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“I was very pleased with the prompt and helpful answers to my queries and problems.”

Received via our Client Feedback Questionnaire (November 2019)

 


 

Associate Solicitor – Michael Micklethwait

“Michael was very professional, polite and kind. We were very pleased.”

Received via our Client Feedback Questionnaire (October 2019)

 


 

Partner / Solicitor – Dan Pollard

“I found the staff very helpful and nothing was too much trouble.”

Received via our Client Feedback Questionnaire (October 2019)

 


 

Solicitor – Claire Agnew

“You give a professional and efficient service”

Received via our Client Feedback Questionnaire (October 2019)

 


 

Solicitor – Claire Agnew

“Professional, friendly, diplomatic in tricky situations.”

Received via our Client Feedback Questionnaire (October 2019)

 


 

Partner / Solicitor / Head of Family Department – Darren Cleverdon

“I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises.”

Received via email, Mr L (October 2019)

 


 

Associate Solicitor – Michael Micklethwait

“Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advice.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Partner / Solicitor / Head of Family Department – Darren Cleverdon

“Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me.”

Received via email, Ms F (October 2019)

 


 

Solicitor – Claire Agnew

“Claire was excellent!”

Received via our Client Feedback Questionnaire (October 2019)

 


 

Associate Solicitor – Michael Micklethwait

“Helpful, friendly service at a fair price.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“Good, friendly, efficient service.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Associate Solicitor – Michael Micklethwait

“Treated with excellent courtesy and friendliness at all times. Service was excellent.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Partner / Solicitor – Dan Pollard

“Quick and efficient service.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Associate / Chartered Legal Executive – Clare Handley

“Clare Handley’s handling of the whole process was exemplary… a pain free process.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Information was clear and everything was dealt with quickly and efficiently.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Solicitor – Claire Agnew

“Friendly and efficient service… easy to make contact.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Solicitor – Claire Agnew

“Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.”

Received via our Client Feedback Questionnaire (September 2019)

 


 

Partner / Solicitor – Dan Pollard

“[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after.”

Received via our Client Feedback Questionnaire (August 2019)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“Professional, courteous and very helpful.”

Received via our Client Feedback Questionnaire (August 2019)

 


 

Partner / Solicitor / Head of Medical Negligence and Personal Injury Departments – Darren White

“From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.”

Received via our Client Feedback Questionnaire (August 2019)

 


 

Solicitor – Claire Agnew

“Excellent service.”

Received via our Client Feedback Questionnaire (August 2019)

 


 

Associate Solicitor – Michael Micklethwait

“Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.”

Received via our Client Feedback Questionnaire (August 2019)

 


 

Partner / Solicitor / Head of Family Department – Darren Cleverdon

“You have been so supportive throughout this nightmare and have always been so very prompt in replying & getting the information I asked for… the way [you have] treated me has made a horrible situation so much more bearable.”

Received via email, Ms S (July 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Excellent service throughout the sale of on property and the purchase of another.”

Received via our Client Feedback Questionnaire (July 2019)

 


 

Associate Solicitor – Julia Spies

“Clear, friendly and efficient service.”

Received via our Client Feedback Questionnaire (July 2019)