Client Testimonials

Paralegal – Sophie Folland

“Very helpful and friendly. Good communication throughout… Very easy to contact.”

Received via Client Feedback Questionnaire (December 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Very satisfied in all areas, would not hesitate to recommend… easy contact, returned calls when necessary, excellent service, thank you.”

Received via Client Feedback Questionnaire (November 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“All your staff were extremely helpful, polite and easy to deal with.”

Received via Client Feedback Questionnaire (November 2021)

 


 

Partner / Solicitor – Dan Pollard

“We were very impressed by Dan’s professionalism and manners, and made the process of making a Will simple and not complicated.”

Received via Client Feedback Questionnaire (November 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Excellent service… Easy to contact and immediate response.”

Received via Client Feedback Questionnaire (November 2021)

 


 

Partner / Solicitor – Dan Pollard

“… we would certainly recommend Dunn & Baker. Having received first class service [in the past], we were very happy to ask Dan Pollard for his assistance with re-writing our Wills. We found him friendly, professional and efficient – and would highly recommend his service. Many thanks Dan!”

Received via Client Feedback Questionnaire (September 2021)

 


 

Solicitor – Claire Agnew

“I am pleased to say that I have received helpful, friendly and professional advice.”

Received via Client Feedback Questionnaire (August 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Friendly staff – got the job done well and within a reasonable time frame.”

Received via Client Feedback Questionnaire (August 2021)

 


 

Licensed Conveyancer – Jasmine Milton

“Always very helpful and professional. Could always get a quick response on the telephone… I would definitely recommend your services.”

Received via Client Feedback Questionnaire (August 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“We have used Dunn & Baker many times. We have always been totally satisfied with the service we’ve received.”

Received via Client Feedback Questionnaire (August 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“The legal work is a complex one – to find a company whose staff are more than helpful is certainly one to recommend.”

Received via Client Feedback Questionnaire (August 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“I have always been with Dunn & Baker and received 1st class service.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Paralegal – Sophie Folland

“I received an excellent, professional and very supportive service.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Solicitor – Claire Agnew

“Efficient service.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“Previously used Neil in [the] purchase of [a] property… I was very happy with the way that transaction went.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Consultant Solicitor – Steven Came

“Everything was dealt with in a very professional but friendly manner.”

Received via Client Feedback Questionnaire (July 2021)

 


 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“The freehold purchase was concluded with the minimum fess. Concerns raised were dealt with quickly and efficiently”

Received via Client Feedback Questionnaire (July 2021)

 


 

Partner / Solicitor – Dan Pollard

“Friendliness, clarity and ease of getting my new Will sorted… nothing to improve from my perspective.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“We see no reason not to trust and feel confident in your services… very happy.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Partner / Solicitor – Dan Pollard

“Service was simple and straightforward, steps explained clearly and the end result was done quickly and was just what we asked for.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Paralegal – Sophie Folland

“Nothing was too much bother, always very helpful. Very polite.”

Received via Client Feedback Questionnaire (June 2021)

 


 

Solicitor – Claire Agnew

“Claire is very professional and compassionate”

Received via Client Feedback Questionnaire (May 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“I have already recommended Dunn & Baker Solicitors many times! Primarily because of Darren Cleverdon‘s handling of my divorce. Also, Neil Starr is so contactable, helpful and prompt dealing with my current conveyancing. So I would only trust my Will to Nick Penwell… it has always been easy to make contact.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Very happy with the service and would use your services again…”

Received via Client Feedback Questionnaire (March 2021)

 


 

Solicitor – Claire Agnew

“Great service.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“A high standard of efficiency [and] helpfulness, especially in the view of the Covid situation.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Solicitor / Head of Commercial Property Department – Neil Starr

“We have used the services of Dunn & Baker Solicitors twice now for house purchases and each time the service has been exceptional.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Helpful, approachable and efficient… Pleased with the service given…”

Received via Client Feedback Questionnaire (March 2021)

 


 

Associate / Chartered Legal Executive – Tim Weatherhogg

A massive thank you to you for your all your help with [my] situation”

Received via email, Miss T (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“Every enquiry I made, by telephone or email, was answered by the end of that day… I don’t remember chasing for any reply required… very good service, always polite – on telephone or during visits.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“We were looked after and communication was clear and easy to follow. Helen helped us through a few bumps in our house purchase.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Partner / Chartered Legal Executive / Head of Residential Property Department / Branch Manager – Cullompton – Helen Davis

“All transactions were clearly set out throughout and an excellent resume of the lengthy documents to be signed, helped a lot.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Associate Solicitor – Julia Spies

“Julia and Neil were very professional in what was a very difficult sale of our shop, but they kept us informed all the way through it. Excellent service.”

Received via Client Feedback Questionnaire (March 2021)

 


 

Solicitor – Claire Agnew

“I have no reason not to recommend Claire Agnew to anyone as she is very attentive and explains everything to you.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Solicitor – Claire Agnew

“Very helpful and efficient service… very pleased with everything.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Partner / Solicitor – Dan Pollard

“Very good, prompt service.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“In my case, under a great deal of stress, I found compassion and understanding when things went completely over my head and comprehension and reassurance that all could be managed… under the present situation and the restrictions underway, the quality of service provided was admirable.”

Received via Client Feedback Questionnaire (February 2021)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“I have already referred your company to friends. You do not charge extortionate fees [and] I’ve always received professional, understandable and sensible advice… I like the serene atmosphere of the décor in your waiting room. I’m sure that would be helpful to any distressed person waiting for a consultation.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“The process of selling one house and buying another was very straightforward and painless.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Your attention to detail and the advice you gave [us] was invaluable… your service was excellent.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Consultant Solicitor – Steven Came

“Polite, understanding and never felt rushed. Things discussed were agreed and implemented… everyone I met was very kind and helpful.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Consultant Solicitor – Steven Came

“Efficient, courteous, prompt responses. We would always recommend Steven Came.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Associate Solicitor – Michael Micklethwait

“Very helpful and informative.”

Received via Client Feedback Questionnaire (January 2021)

 


 

Consultant Solicitor – Steven Came

“My questions were all answered and dealt with, [with] understanding [and] in a friendly way.”

Received via Client Feedback Questionnaire (December 2020)

 


 

Partner / Solicitor – Dan Pollard

“Excellent attention given to every aspect of our needs… Your service to us has been exemplary in all aspects. Prompt attention and excellent information skills… Special thanks to Mr Dan Pollard. You made a difficult situation less difficult than it could have been. Thank you.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Solicitor – Claire Agnew

“The whole procedure was quick and easy and conducted in a professional but friendly manner… in my opinion, no improvement is necessary.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

” In difficult circumstances (i.e. Covid lockdown), the property was taken off then [put] back on the market etc. but [they] stayed very professional.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Partner / Solicitor – Dan Pollard

“Very impressed with the level of service, particularly by Dan Pollard who dealt with our Wills… I would not hesitate to contact you again if I needed legal advice.”

Received via Client Feedback Questionnaire (November 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Yes, would recommend to others – Mr Micklethwait gave clear guidance and plenty of time to answer our questions.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Very professional.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Solicitor – Claire Agnew

“Friendly and helpful.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“[we would like] to express our total satisfaction with the whole handling of our sale and purchase.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Helpful, friendly, clear, professional and good value for money… Thank you Helen for all your help with the sale of my mother’s house.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Solicitor – Dan Pollard

“Dan Pollard was very professional, engaging and patient towards us. We have already recommended him to our friends.”

Received via Client Feedback Questionnaire (October 2020)

 


 

Partner / Solicitor / Head of Medical Negligence and Personal Injury Departments – Darren White

“Excellent communication from the start with a good overview of expectations regarding the process and timescales. Good advice throughout when options needed to be decided.”

Received via Client Feedback Questionnaire (September 2020)

 


 

Partner / Solicitor – Dan Pollard

“Easy, friendly, pain-free!”

Received via Client Feedback Questionnaire (September 2020)

 


 

Solicitor – Claire Agnew

“Knowledgeable – helpful and listened.”

Received via Client Feedback Questionnaire (September 2020)

 


 

Partner / Solicitor – Dan Pollard

“Second time we have used Dunn & Baker Solicitors and have been very happy with the service on both occasions.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Senior Partner / Solicitor / Head of Private Client Department – Nick Penwell

“Efficient, friendly service, considerate of my problem with stairs by coming out to the car.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Partner / Solicitor – Dan Pollard

“Very sympathetic and understanding.”

Received via Client Feedback Questionnaire (August 2020)

 


 

Partner / Solicitor / Head of Family Department – Darren Cleverdon

I just wanted to say a really big thank you for being amazingly brilliant. You have been so helpful, pro-active, and worked so hard to achieve this result.”

Received via email, Ms S (July 2020)

 


 

Associate Solicitor – Michael Micklethwait

“We received outstanding service from Michael, who was both extremely thorough and very patient with us in his explanations.”

Received via Client Feedback Questionnaire (July 2020)

 


 

Associate Solicitor – Emma Benyon-Tinker

“I cannot recommend Dunn and Baker and in particular Emma enough! I have gone through a complex 9 month family law case that has been the most stressful time of my life. Emma throughout this time gave me excellent advice which… proved to be invaluable during the case. Emma works ethically and professionally, putting her clients and their families first and always looked at the most efficient way forward which also saved me a lot of time and money. I would recommend anyone with family issues to go to Emma who will wholeheartedly work to achieve the right results for them.”

Received via email, Mr C (July 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Local Solicitors, easy to contact – just dropped by office.”

Received via our Client Feedback Questionnaire (June 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Just great personal service… you are just fab as you are!”

Received via our Client Feedback Questionnaire (June 2020)

 


 

Partner / Solicitor – Dan Pollard

“Friendly and helpful, nothing was too much trouble when asking questions. Very patient too!”

Received via our Client Feedback Questionnaire (May 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Easy to contact and always responded promptly to any queries. This could have been a difficult time due to “Covid 19 crisis” but there was always someone available… Very satisfied with level of service. Thank you.”

Received via our Client Feedback Questionnaire (May 2020)

 


 

Solicitor – Claire Agnew

“We have used Dunn & Baker in the past and now regarding our Wills. We have always found you to be very helpful and professional… It was very easy to make contact.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Solicitor – Claire Agnew

“I found you on the internet and did price a comparison. Your firm was the most reasonable and I was very pleased with the service.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I found Michael Micklethwait very helpful and very prompt from start to finish.”

Received via our Client Feedback Questionnaire (April 2020)

 


 

Solicitor – Claire Agnew

“We liked the service and didn’t feel rushed… easy contact by telephone.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I found Michael Micklethwait very easy to talk to and he was very helpful.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“I was treated with respect and given all the information I needed.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Partner / Solicitors – Dan Pollard

“Dan was extremely kind and patient with my mother. 10/10.”

Received via our Client Feedback Questionnaire (March 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Local, quick, good communication… very efficient.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Litigation Executive – Rebekah Baty

“I have found your company and especially Rebekah Baty extremely helpful and informative… everything was extremely satisfactory.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“I have always been very satisfied with the service received from Dunn & Baker.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“Polite, efficient and professional service.”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Solicitor – Dan Pollard

“The service was friendly and efficient [and] left me feeling at ease”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Helen was caring and friendly and calm!”

Received via our Client Feedback Questionnaire (February 2020)

 


 

Associate Solicitor – Julia Spies

“Very good advice and great service. Trustworthy too.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Partner / Solicitor – Dan Pollard

“Everyone was pleasant and helpful, and costs [were] reasonable.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Associate Solicitor – Michael Micklethwait

“Very friendly and efficient.”

Received via our Client Feedback Questionnaire (January 2020)

 


 

Consultant Solicitor – Steven Came

“I would highly recommend Dunn & Baker. Kept us informed & updated every step of the way. [It] took pressure off us as a family.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Solicitor – Dan Pollard

“Cannot fault the service and professionalism of the staff.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Solicitor – Neil Starr

“Very professional, easy to access and excellent communication.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Litigation Executive – Rebekah Baty

“Easy to make contact… a big thank you to Rebekah.”

Received via our Client Feedback Questionnaire (December 2019)

 


 

Partner / Chartered Legal Executive / Branch Manager – Cullompton – Helen Davis

“Could not fault the service we got from Helen Davis.”

Received via our Client Feedback Questionnaire (December 2019)